Answers
1. What is bamboo flooring?
Bamboo flooring is hardwood flooring made from bamboo stalks. BAMBOO DIRECT FLOORING is an engineered product that utilizes
state-of-the-art manufacturing equipment to process bamboo strips into
multi-layered, tongue-and-groove pre-finished bamboo floor planks.
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2. Why use bamboo flooring?
BAMBOO DIRECT FLOORING is an affordable,
attractive, eco-friendly, and durable alternative to traditional hardwood
flooring.
According to the National Hardwood Flooring Association, natural bamboo flooring is 10% harder than red oak hardwood flooring.
For more information on wood hardness, including the outstanding relative hardness of our
product, click here.
Considered a rapidly renewable building material, the use of bamboo flooring can
help builders to achieve LEED® certification for construction projects. To
learn more about LEED certification, click here.
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3. Why is bamboo flooring "eco-friendly"?
The
Moso bamboo utilized is actually a quick growing grass species (Phyllostachys
Heterocycla Pubescens Ohwi). Harvested from government authorized locations
within Hunan Province, China, the bamboo plants take only 5 - 6 years to reach
maturity. Because it is a harvested grass that continually regenerates, bamboo
is considered a renewable and sustainable resource. BAMBOO DIRECT FLOORING
is an environmentally responsible alternative to traditional hardwoods.
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4. Why choose BAMBOO DIRECT FLOORING?
We sell "direct" to the end user. Our premium quality pre-finished product arrives to your job site
directly from the factory in
China, the recognized worldwide leader in bamboo flooring. We avoid costly
intermediaries
(wholesalers, distributors, etc.) and pass the savings on to
our customers. This benefits the environment as there is less transportation and warehousing involved. Our
mission is to
help preserve the environment by encouraging
eco-friendly harvesting, processing, and finishing that are non-toxic and waste-free.
Our product is superior to the lesser grades of bamboo flooring
commonly advertised at low prices. We offer the highest quality flooring that has been tested as
being some of the hardest available
on the market -- for buyers who want the best product and maximum value.
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5. What type of floor finish (pre-finish) is used?
BAMBOO DIRECT FLOORING
solid planks are pre-finished with a 6 stage, water-based, UV-cured acrylic
urethane. Manufactured in Germany by Treffert, this is a high
quality product that will perform well for many years. For specifics on the Treffert
floor finish product, please click here.
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6. Is it possible to re-finish BAMBOO DIRECT FLOORING?
Yes, you may wish to re-finish your bamboo flooring at some time in the future.
Solid bamboo flooring planks can typically be re-finished up to 3 times.
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7. What type of adhesive is used during the lamination process?
Our unique proprietary non-toxic
adhesive has been officially certified* by the National Research Center of
Testing Techniques for Building Materials in China. The independent examination concluded that the practically formaldehyde-free adhesive is
six times better than the E1, the strict European Building Standard, for chemical
off-gassing. According to the stringent standard, the maximum allowable
formaldehyde off-gas component is 1.50 milligrams/liter. The N.R.C. independent test indicated that the adhesive off-gassed less than 0.25
milligrams/liter.
The adhesive has an extremely high
tolerance to climatic and humidity changes.
* (ref: National Research Center of Testing Techniques for Building
Materials - File #200251526, Jan-2003)
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8. How is bamboo flooring installed?
Bamboo flooring installs just like traditional tongue-and-groove
solid hardwood flooring. Any professional flooring installer can easily
install
BAMBOO DIRECT FLOORING with excellent
results.
To see our product installed, visit our gallery
of bamboo floor installations.
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9. Can bamboo flooring be installed over "in-floor" radiant
heating?
Yes, because of its natural dimensional stability, BAMBOO DIRECT FLOORING is perfectly suited for installation over
"in-floor" radiant heating.
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10. How do I maintain BAMBOO DIRECT FLOORING?
Bamboo floor maintenance is just like that for any other
traditional hardwood
flooring:
- After installation, clean with a no-wax, non-alkaline floor cleaner (Zep Hardwood Floor Cleaner
supplied by Home Depot is suggested). Do not allow the cleaner or any other liquid to pool or
remain on the surface, as this may damage the bamboo. Never clean or "wet mop" with
water or any other product mixed with water, as this may dull the finish or damage the
floor.
- Quickly remove spills.
- Regularly vacuum and/or sweep with a nylon broom. Loose dirt and sand are a bamboo floor's
worst enemy, as it can scratch or be ground into the floor's surface.
- Place door mats at exterior door areas.
- Use area rugs in high-traffic sections.
- Install protective feet on all furniture legs.
- Remove shoes (especially high-heel shoes) prior to walking on bamboo
flooring.
- In locations of low humidity or high heat, we recommend utilizing a humidifier to prevent
excessive bamboo shrinkage. Ideally, humidity should remain around 45%.
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11. Is there a Warranty?
BAMBOO DIRECT ECO-FRIENDLY PRODUCTS Ltd. warrants that the
factory applied, water-based, polyurethane Treffert finish is, at the time
of sale, free from defects, and will not wear through or delaminate from
the plank for a period of 25 years. The flooring must be maintained as
detailed, and used for the intended purpose for which it was sold. This
warranty does not cover scratches, reduction in finish sheen, or damage to
the finish caused by improper or negligent usage, damage to the underlying
floor, or damage to the surrounding area. We also warrant that the
individual flooring planks, at the time of purchase, will be free of
obvious defects. All planks must be inspected for defects prior to
installation. No defect will be accepted after installation. We exclude
all defects that occur through improper transportation, storage,
installation, maintenance, or usage (such as high-heeled shoes,
insufficient furniture protection, excessive weight, water damage, sand
and grit build up, negligence, and abrasive or caustic cleaning substances
or methods). The decision to replace or refund remains at the sole
discretion of BAMBOO DIRECT ECO-FRIENDLY PRODUCTS Ltd.
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12. How much does it cost?
Not only does BAMBOO DIRECT offer some of the finest bamboo flooring products
available, but our prices and service are both outstanding. Pricing will
vary depending upon the size of your order, current world market
conditions, etc.
To quickly obtain a free price
quotation, simply request
a price quote now. We look forward to serving you.
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Have other bamboo flooring questions? Please contact
us today and we will be happy to assist you.
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